The Convenience Mix is the brand-new four-weekly podcast dedicated to the UK convenience retail market. Brought to you by the market leaders in data, coverage and insight, Conveniencestore.co.uk, Lumina Intelligence and The Grocer – the podcast hones in on specific trends impacting the sector, sharing the latest data, news and insight to give retailers, suppliers and wholesalers the information needed to support business critical decisions.
Episode two – Delving into Delivery – sees our experts unpick the convenience store home delivery trend. How have retailers embraced home delivery? What challenges have they had to overcome? Which categories offer the biggest opportunities? Will delivery continue to grow post-lockdown? What can we expect for the future of convenience store home delivery? They also speak exclusively to Amrit Pahal of Nisa Local High Heath, an independent retail with a thriving delivery offering to get his perspective and opinion.
In this episode our experts explore:
The power of data
The acceleration of digital has given business more power through accessible data that enables them to learn more about their customers. How can retailers use this data to improve their offering? Throughout the podcast, we identify the opportunities that enhanced data offers convenience store retailers and how they can use to their advantage.
The future of delivery
With the pandemic coming to an end, has the home delivery trend run its course or is there opportunity for growth? Our experts unpick this in detail and highlight where the challenges and opportunities lie, including what shoppers want from a home delivery service, whether there can be too much competition in one area and some of the differences between in-store and online shopping.
A retailer perspective
We speak to Amrit Pahal of Nisa Local High Heath to understand his perspective on home delivery and the impact it has had on his business. Amrit talks through the process of growing his delivery business, the opportunities for convenience stores to challenge other online retailers, his advice to anyone considering introducing home delivery and much more.
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